FAQ
Welcome to Jazzy August's FAQ page where we address some common questions to make your shopping experience as smooth as possible.
How Do I Place An Order?
If you're ready to place an order, simply browse our collection, select the items you love, and add them to your cart. Then proceed to checkout and follow the easy steps to complete your purchase.
Payment and Shipping
Once you've completed your order, you can choose from a variety of secure payment options. We offer fast and reliable shipping to get your Jazzy August bonnet to you as soon as possible.
Secure Ordering & Payment Options
We take your online security seriously. That's why we ensure that every transaction is secure and offer various payment options to suit your preferences.
Returns & Refunds
While we hope you love your Jazzy August bonnet, we understand that returns and refunds may be necessary in some cases. Due to hygiene and the handmade nature of our products, all sales are final. However, if your item arrives damaged arrives, we offer store credit upon review. Our customer service team is here to assist you with any issues and guide you through the process.
What materials are your bonnets made of?
Our bonnets are made with plush faux minky or sherpa fur on the outside and smooth satin lining on the inside. This combo protects hair from breakage, frizz, and dryness while offering cozy style.
Are the bonnets safe for all hair types?
Yes! Our satin-lined bonnets are designed for all hair types and textures — including natural, long locs, curly, coily, relaxed, and straight hair.
Do you offer custom bonnet designs?
Yes! If you have a specific color combo or ear style in mind, feel free to message us for custom order requests. Availability may vary depending on fabric stock.
How should I care for my bonnet?
Spot clean with mild soap and cold water. Machine wash cold on gentle cycle. Air dry or hang dry .
What size are your bonnets?
Most of our bonnets are one size fits most, thanks to a stretchy band that comfortably fits various head sizes and optional adjustable elastic.
How long will it take to receive my order?
Each item is handmade. Please allow 3–5 business days for processing. U.S. shipping typically takes 3–5 business days. International delivery times vary.
Do you ship internationally?
Yes! We ship worldwide. Please note that buyers are responsible for any customs duties, taxes, or import fees.